Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 1,947 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
April 26, 2024

Always quick and courteous help when I need it.

Bob D.
Spartan Medical Associates
Rated 5.0 out of 5
April 26, 2024

Thank you for the quick turnaround.

Karen B.
Hope Media / Way Media
Rated 5.0 out of 5
April 26, 2024

you all make the process easy and we appreciate you

John G.
Crown Auto Group
Rated 5.0 out of 5
April 26, 2024

QUICK TO RESPOND TO REQUESTS FOR ASSISTANCE, VERY HELPFUL AND DETAILED IN THE GIVEN INSTRUCTIONS. THANK YOU JAKE!

Denise C.
Continental Aircraft Support
Rated 5.0 out of 5
April 25, 2024

Wonderful. Quick

Thank You

Ann M.
Keller Williams Gateway Realty
Rated 5.0 out of 5
April 24, 2024

Great service!!!

Jennifer C.
Neurobehavioral Institute
Rated 5.0 out of 5
April 24, 2024

Thanks for the quick service.

Karen B.
Hope Media / Way Media
Rated 5.0 out of 5
April 24, 2024

Loop was very quick to respond and I received my product in a timely manner.

Stephanie M.
GoCPAP Plus
Rated 5.0 out of 5
April 23, 2024

Nan was very responsive and quickly handled the update needed for my portfolio of five accounts serviced by Loop Communications. I’m very satisfied with the service received today.

K B.
Fortis Property Management LLC
Rated 5.0 out of 5
April 23, 2024

.

Ryen S.
Pendello Solutions
Rated 5.0 out of 5
April 23, 2024

Thanks!

Amy M.
Faithward Resources
Rated 5.0 out of 5
April 23, 2024

they are always so efficient and helpful!

Sandy M.
Dentistry Of The Carolinas
Rated 5.0 out of 5
April 23, 2024

Nicole is our office hero this week! We have received so many spam calls from this number and we so appreciate this nuisance stopping. Thanks for your quick work to address this issue.

Lindsey G.
Community Foundation of the NRV
Rated 5.0 out of 5
April 23, 2024

Prompt and fast customer service

Daisy S.
FBI Construction
Rated 5.0 out of 5
April 22, 2024

They took care of what I needed quickly. Thank you! I’m happy.

Heather S.
Hope Media / Way Media
Rated 5.0 out of 5
April 22, 2024

Quickly helped with what I needed

Adam V.
Vincent Technology Services
Rated 5.0 out of 5
April 22, 2024

So far, Loop Communications has been speedy with responses.

Becky F.
Altair Travel
Rated 5.0 out of 5
April 22, 2024

Our professional recordings sound great. Thanks!

Maeve D.
Altair Travel
Rated 5.0 out of 5
April 19, 2024

Thanks!

Donna E.
Falfurrias Management Partners
Rated 5.0 out of 5
April 19, 2024

Top notch service!

Chris B.
Continuum / CTS Logistics, LLC
Rated 5.0 out of 5
April 19, 2024

So far my experience has been pretty good. I do feel like some communication was lost on some issues and hope everything is progressing. Jon, do you have directions with diagrams? Some of our agents are getting up in the years and sometimes a picture is worth a thousand words.

Rebecca (Becky) Fuchs

Becky F.
Altair Travel
Rated 5.0 out of 5
April 19, 2024

respond quickly, took care of the issue. very satisfied. thanks

Vickey M.
Rural Resources Community Action
Rated 5.0 out of 5
April 19, 2024

Thank you!

Emily T.
Network Essentials
Rated 5.0 out of 5
April 19, 2024

Your support team is always helpful!

Responds to requests quickly and always follows up to make sure everything is correct.

Thank you,

Donna

Donna E.
Falfurrias Management Partners
Rated 5.0 out of 5
April 18, 2024

The support team is always very responsive and helpful!

Kathy C.
Zack Hall MD
Rated 5.0 out of 5
April 18, 2024

Great job!!

Samantha V.
Keller Williams Gateway Realty
Rated 5.0 out of 5
April 17, 2024

Very Quick response. Also, the Customer Service was very professional and knowledgeable.

Thank you!

Sanita H.
Self Funded Plans Inc.
Rated 5.0 out of 5
April 17, 2024

Quick response, issue resolved!

CarolineMcAlister
Sandy Memorial Animal Hospital
Rated 5.0 out of 5
April 17, 2024

Very helpful!

Delaney M.
E2M Kitchen
Rated 5.0 out of 5
April 17, 2024

Thank you for your quick response regarding my change.

Caity M.
New England Natural Bakers