Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 2,928 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
September 12, 2025

Excellent! Thank you

cassi C.
7 to 7 Dental
Rated 5.0 out of 5
September 12, 2025

Excellent!

Shylyn B.
MPP Group of Companies
Rated 5.0 out of 5
September 11, 2025

N/A

Betty A.
Hope Media / Way Media
Rated 5.0 out of 5
September 11, 2025

Very prompt–thank you!

Kim S.
Semmelman and Wisneski
Rated 5.0 out of 5
September 10, 2025

Jake was super helpful and gave me simple directions that I easily understood.

Jessica B.
Rudisill White
Rated 5.0 out of 5
September 10, 2025

Very quick with resolving!

Donna G.
Hertz Omaha
Rated 5.0 out of 5
September 10, 2025

Excellent

Nwamaka E.
First Patient Engagement Center
Rated 5.0 out of 5
September 10, 2025

The request was handled very quickly. I just tested the feature and it’s working. Thanks so much!

jon T.
AGC Agency Inc
Rated 5.0 out of 5
September 10, 2025

Great service quick on response time also !

Teresa H.
Cuyahoga Soil
Rated 5.0 out of 5
September 9, 2025

prompt , friendly and professional response.

Nwamaka E.
First Patient Engagement Center
Rated 5.0 out of 5
September 9, 2025

Jake was very efficient and responded promptly to my request. Loop communications have always been great with customer service!

Kenya N.
Pee Dee Federal Credit Union
Rated 5.0 out of 5
September 9, 2025

So far, all things have gone smoothly.

Rob H.
Wake Forest Baptist Church
Rated 5.0 out of 5
September 8, 2025

Thanks for the help!

Ryan B.
Pearl Technology
Rated 5.0 out of 5
September 8, 2025

Got me fixed up quickly!

Joey G.
Modern Impressions
Rated 5.0 out of 5
September 8, 2025

Thanks for completing this.

Brandi A.
Rural Resources Community Action
Rated 5.0 out of 5
September 5, 2025

Very responsive with quick turnaround. Very satisfied.

Michael C.
Circle Park Behavioral Health - Lake City
Rated 5.0 out of 5
September 5, 2025

Excellent customer service.

Kimberly H.
Loebsack
Rated 5.0 out of 5
September 5, 2025

So sorry I dont remember his name. But dude was excellent in finding the problem and fixing and being an overall nice guy. Deserves all the raises :)

Jason R.
Careteam Plus
Rated 5.0 out of 5
September 4, 2025

Davis is wonderful

Tina H.
PLC Commercial, LLC
Rated 5.0 out of 5
September 4, 2025

Davis is wonderful!

Tina H.
Pearce Land Company
Rated 5.0 out of 5
September 4, 2025

thank you for the help

hjirasekgsnetx O.
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
September 3, 2025

The technical support agent John, was very nice and helpful. He fixed my problem right away.

Claudia C.
St. Eleanor Catholic Church
Rated 3.0 out of 5
September 3, 2025

wondering why it should cost more to be able to fax. But not my call. TY

Halcovich T.
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
September 2, 2025

Nicole was very helpful and fixed my issue.

She has great people skills as well!

Bri S.
Mitchell Kilgore Law Firm
Rated 5.0 out of 5
August 30, 2025

Loop communications provides great customer service and support. Best in class. Highly recommend.

Obi O.
First Care Medical Clinic
Rated 5.0 out of 5
August 29, 2025

I relayed my problem, and it was fixed within 10 minutes. Great job!

Becky F.
Altair Travel
Rated 5.0 out of 5
August 29, 2025

The support team is great, friendly and expedient with a request to add a new employee set up!

Lisa C.
Farley Insurance Group
Rated 5.0 out of 5
August 28, 2025

Michael and Jesse were the best help. They were incredibly friendly, patient, and professional.

presley
Beacon Place - Warner Robins
Rated 5.0 out of 5
August 28, 2025

The quick response is amazing!!

Sharleen R.
Keller Williams Heritage Realty
Rated 5.0 out of 5
August 27, 2025

perfect

Eric B.
NuCara LTC Pharmacy